‘The Business of Hearing’ Podcast

‘The Business of Hearing’ Podcast is for private practice hearing care clinics that want to grow and improve in an ever-changing marketplace.

By interviewing some of the smartest clinic owners in the US, and sharing ways that you can achieve more, you will discover the strategies that are helping independent hearing care clinics to achieve extraordinary results.

This is not about hearing care, this is about the business of delivering hearing care.

Every conversation is hosted between speaker, author and entrepreneur Phil M Jones, and hearing care marketing expert, Oli Luke.

Subscribe on Apple Podcasts
Subscribe on Stitcher
Subscribe with RSS

LATEST EPISODE

<strong data-src=

Episode 23
The Formula to Innovate Your Practice Interview with Erika Shakespeare

In this episode of the podcast, we hear from Erika Shakespeare from Audiology & Hearing Aid Associates, who agreed to tell Oli in detail about how she has continually innovated in her practice.
Read More

Season 1

<strong data-src=

Episode 23
The Formula to Innovate Your Practice Interview with Erika Shakespeare

In this episode of the podcast, we hear from Erika Shakespeare from Audiology & Hearing Aid Associates, who agreed to tell Oli in detail about how she has continually innovated in her practice.
<strong data-src=

Episode 22
How To Become a “Self-Reliant Entrepreneur” with John Jantsch

John Jantsch is a marketing consultant, speaker, and author of Duct Tape Marketing, Duct Tape Selling, The Commitment Engine, SEO for Growth, and The Referral Engine and the founder of the Duct Tape Marketing Consultant Network.
<strong data-src=

Episode 21
How To Create Human Experiences Through Technology with Kate O’Neill

Kate O’Neill has led innovations across technology, marketing, and operations for more than 20 years in companies from startups to Fortune 500s including Netflix, Toshiba America, Magazines.com
<strong data-src=

Episode 20
How To Tell Powerful Visual Stories Through Photos with John DeMato

John DeMato is a branded lifestyle portrait, virtual/live event photographer who collaborates with speakers, trainers, consultants and other expert-based business owners to create an emotional connection with their audiences through persuasive visual storytelling
<strong data-src=

Episode 19
Exactly Where To Start in 2021 with Phil M Jones

As Co-Founder and Chairman of Orange & Gray, Phil M Jones has worked with hearing care practitioners across the globe for close to a decade
<strong data-src=

Episode 18
How To Systemize Your Clinic For Maximum Efficiencies with Dr Emily McMahan

In an industry where systemizing and adding real structure is rare, how could it benefit your practice and patients to focus on efficiency?
<strong data-src=

Episode 17
How Dr. Nancy Duncan Did Not Just Survive But Thrived Through The Pandemic


Is it possible to not only survive as a hearing practice during a pandemic, but actually thrive?
<strong data-src=

Episode 16
How To Never Lose a Patient Again with Joey Coleman

Joey Coleman helps companies keep their customers. An award-winning speaker, he works with organizations around the world ranging from small start-ups to major brands such as Deloitte, Hyatt Hotels, Zappos, and Whirlpool.
<strong data-src=

Episode 15
How to be at the Cutting Edge of the Hearing Care Industry with Stephen Shapiro

Stephen M. Shapiro started his innovation journey when he founded and led a 20,000 person process and innovation practice during his 15 year tenure at Accenture.
<strong data-src=

Episode 14
How to Create Iconic and Distinctive Patient Experiences with Scott McKain

Scott McKain is a globally recognized authority on how organizations and professionals create distinction to attract and retain customers — and stand out in a hyper-competitive marketplace.
<strong data-src=

Episode 13
How to Create High-Quality Video Content That Attracts Patients With Dr. Jana Emola-Austin

The most successful practices are those who continually look to learn and then apply what they learn - especially when it comes to marketing.
<strong data-src=

Episode 12
The Key Lessons Behind Building a $5m Private Practice with Dr. Sunni McBride

If you have aspirations to build a successful multi-million dollar private hearing practice – even against the biggest challenges you could face – you will love this interview with Dr Sunni McBride.
<strong data-src=

Episode 11
How To Create Legacy in Your Life & Business with Codi Shewan

Codi’s career began in Canada in the death care sector, with him having spent 20 years as a funeral director and embalmer. He worked his way up in corporate funeral service, serving 25,000 families every year.
<strong data-src=

Episode 10
Should You Put Your Prices on Your Website? The Biggest Lessons on Transparent Pricing from Dr. Melissa Segev

If you’ve ever wondered what the blueprint for success in hiring and training the right people and creating a culture of family into the way a practice is run and decisions are made, this is a perfect episode for you.
<strong data-src=

Episode 9
The 3 Ways to Unlock Hidden Revenues Tied Up In Your Patient Database

In this episode, Phil and Oli discuss the low cost and no cost marketing practices that can unlock hidden revenue in your practice without having to find more and more new patients.
<strong data-src=

Episode 8
How The Hearing Care Industry Can Create Powerful Content with Melanie Deziel

As one of the finest minds in content creation, Melanie Deziel knows the power of effective storytelling. With a couple of journalism degrees in her back pocket, she founded the Huffington Post’s Partner Studio, before heading up the New York Times’ branded content strategy.
<strong data-src=

Episode 7
How to Protect Yourself from OTC and Online Retailers as a Private Practice

In this episode, Phil and Oli talk candidly about whether hearing care professionals should be worried about online retailers and OTC in what is becoming a fast changing marketplace.
<strong data-src=

Episode 6
How Dr. Tracy Board has Built a Thriving Clinic Through a Simple yet Effective Patient Referral System

Amongst the key questions Oli asks us to consider after listening to this episode are: Do you have a methodical, well-oiled process for gaining referrals?
<strong data-src=

Episode 5
The 3 Biggest Mistakes That Most Hearing Care Clinics Are Making Right Now

In this episode, Phil and Oli share their insights on what they feel are the 3 key mistakes that they’re seeing most hearing care clinics make in 2020.
<strong data-src=

Episode 4
How The Hearing Care Industry Can Improve Organizational Performance with Alan Stein, Jr.

Alan Stein Jr spent 15 years working with the highest-performing athletes on the planet including NBA superstars Kevin Durant, Stephen Curry, and Kobe Bryant.
<strong data-src=

Episode 3
How To Launch “New Technology” Without Being a Manufacturer Show Pony

In this first “Phil & Oli” episode, we hear them discussing their thoughts on how manufacturers are too often the ones in control – if practices allow them to be.
<strong data-src=

Episode 2
How to Build The Ultimate VIP Experience for Patients with Dr Julie Hubik

There are two types of people in the hearing care industry – business owners and entrepreneurs. This episode’s guest epitomizes the latter, having adapted and thrived through challenges and changes.
<strong data-src=

Intro Episode
Welcome to The Business of Hearing

‘The Business of Hearing’ Podcast is for private practice hearing care clinics that want to grow and improve in an ever-changing marketplace.

FREE GUIDE: The 7 Big MISTAKES That Most

Hearing Care Clinics Are Making

Including The Strategies & Tactics to Address Each Mistake, Today.

AbdulSEO Specialist

Describe your role with Orange & Gray in 25 words or less

I do what it takes to connect searchers with our websites on Google seamlessly.

What do you love most about working with clients?

I don't. I mean I don't work with clients directly - haha. But the team does and they do an amazing job of getting the message delivered.

What has been your favorite moment so far working in the O&G team?

The way teammates are always ready to help.

Tell us a random fact about you in a short sentence - keep it clean

I wanted to become an aeronautical engineer

If you could travel anywhere in the world for free, where would you go?

Swiss Alps

AlexCopywriter

Describe your role with Orange & Gray in 25 words or less

Helping write, plan and publish content.

What do you love most about working with clients?

The variety! There are always new and interesting projects and angles to work on.

What has been your favourite moment so far working in the O&G team?

The support from the amazing team!

Tell us a random fact about you in a short sentence - keep it clean ;)

I use to live in Switzerland!

If you could travel anywhere in the world for free, where would you go?

The Maldives

AlexandraTechnical Account Manager

Describe your role with Orange & Gray in 25 words or less

I make sure that the websites are up to date, functioning well and looking good.

What do you love most about working with clients?

I love being a part of a team that helps our clients to further help more people with hearing loss, tinnitus etc live rich, fulfilling lives. 

What has been your favourite moment so far working in the O&G team?

There is always a huge sense of achievement whenever we put a site live - we know at that point that the client is happy with the work we have produced and is ready to show it to the world.

Tell us a random fact about you in a short sentence - keep it clean ;)

Before joining Orange & Gray I was a classically trained chef and have also studied hypnosis and psychotherapy.

If you could travel anywhere in the world for free, where would you go?

India

AntonWeb Designer

Describe your role with Orange & Gray in 25 words or less

I am responsible for creating the look and feel of the websites that we build.

What do you love most about working with clients?

Understanding the personality of the individual brand and their people and translating it into a unique web user experience.

What has been your favourite moment so far working in the O&G team?

I really enjoy how everyone takes ownership of their roles thus creating a well-oiled machine.

Tell us a random fact about you in a short sentence - keep it clean ;)

I played Ice Hockey for South Africa ;)

If you could travel anywhere in the world for free, where would you go?

Maldives. Cliche but hey, it's for free!

BilCopywriter

Describe your role with Orange & Gray in 25 words or less

I provide content with an American style and the unique point of view from different regions of the U.S. to improve local SEO.

What do you love most about working with clients?

Because I have struggled with hearing issues, my passion is not only focused on the client, but also communicating hope to the people they serve.

What has been your favourite moment so far working in the O&G team?

O&G's team approach, which combines the unique talents of each individual to create top-level service to our clients, is our most impressive feature.

Tell us a random fact about you in a short sentence - keep it clean ;)

Away from my keyboard, my wife and I spend our time delivering food and basic household supplies to the less fortunate.

If you could travel anywhere in the world for free, where would you go?

Back to my family roots in England and the Scottish Highlands.

BonnieExecutive Administrator

Describe your role with Orange & Gray in 25 words or less

I create agendas and take minutes for the monthly meetings of the Leadership and Operational Teams

What do you love most about working with clients?

Learning something different from each and every one of them!

What has been your favourite moment so far working in the O&G team?

Seeing all of their faces on our calls.

Tell us a random fact about you in a short sentence - keep it clean ;)

I recently have a newfound appreciation for riding on the back of a motorcycle (with a very safe driver/boyfriend) - was always terrified of them!

If you could travel anywhere in the world for free, where would you go?

Anywhere right here in the US - there are so many awesome places to go!

ClaireBrand Manager

Describe your role with Orange & Gray in 25 words or less

Ensuring that Orange & Gray is presented as an industry-leading brand, creating resources and experiences that make becoming an Inner Circle member something to aspire to.

What do you love most about working with clients?

I don't work directly with clients, but I do love seeing the wider team bring ideas and campaigns to life and how it helps them.

What has been your favourite moment so far working in the O&G team?

Being part of such a great team with a family feel to it really has been refreshing and it feels like a privelege to work alongside such great people.

Tell us a random fact about you in a short sentence - keep it clean ;)

I've been singing on stage since I was 6 and my mum is an opera singer

If you could travel anywhere in the world for free, where would you go?

I'd love to visit Singapore and Japan

ClintCopywriter

Describe your role with Orange & Gray in 25 words or less

I create engaging copy designed specifically with the client's needs at the forefront.

What do you love most about working with clients?

I like the challenge of trying to improve the awareness and overall sales of their businesses.

What has been your favourite moment so far working in the O&G team?

Receiving my first assignment and getting to show my new co-workers that I'm capable and proud to be working alongside them.

Tell us a random fact about you in a short sentence - keep it clean ;)

I used to be a golf professional.

If you could travel anywhere in the world for free, where would you go?

Bora Bora, it looks beautiful and it's fun to say.

Clive MargettsCEO

Describe your role with Orange & Gray in 25 words or less

I see it as a team builder and facilitator. Making sure the right people occupy the right roles.

What do you love most about working with clients?

I don't too often, but when I do it's the people interaction. Getting to know our clients' interests, approach to business, motivations and dreams.

What has been your favourite moment so far working in the O&G team?

It may sound a bit twee, but I'm so proud of what we have achieved in building such a talented team and by their resulting impact in an industry that needs a service like ours.

Tell us a random fact about you in a short sentence - keep it clean ;)

I love classic cars and plan to travel widely in years to come in an old Classic Campervan!

If you could travel anywhere in the world for free, where would you go?

The Amazon Rainforest

Daniel WatersChief Technical Officer

Describe your role with Orange & Gray in 25 words or less

I take charge of the technical team and make sure that all of our technical systems run smoothly. If it's tech, I've got it.

What do you love most about working with clients?

I love interacting with people who are all in the same boat but all face different challenges but most of all I love it when something I do makes them happier or their life easier.

What has been your favourite moment so far working in the O&G team?

There is no favourite moment as such as it is all one favourite moment being able to work with a wonderful team of talented and varied individuals. Apart from driving amazing results for clients, getting to face challenges and build solutions with this growing team is reason alone to wake up each morning.

Tell us a random fact about you in a short sentence - keep it clean ;)

I started my first business when I was 12 years old.

If you could travel anywhere in the world for free, where would you go?

This is so hard but I think Thailand or South Korea or China - basically East Asia for amazing food and diverse culture.

DonnaSEO Expert

Describe your role with Orange & Gray in 25 words or less

It is my responsibility to optimise websites so they rank well on Google search pages and are recognised as trust worthy and reliable websites.

What do you love most about working with clients?

I love working with clients because of how much I've learned from them and what they do, and being part of making their business grow.

What has been your favourite moment so far working in the O&G team?

Other than winning my "most improved" award in 2020, my favourite moments of working with this amazing team is when we meet up in person for a weekend packed full of laughs and great memories.

Tell us a random fact about you in a short sentence - keep it clean ;)

I'm a crazy dog lady. I have 4 rescue dogs and couldn't imagine what life would be like without a furry friend.

If you could travel anywhere in the world for free, where would you go?

The Maldives - the fresh food, drink, beaches and sunsets looks like paradise. What's not to love?

EmmaSenior Member Concierge

Describe your role with Orange & Gray in 25 words or less

My role involves managing marketing campaigns, requests and projects for our Inner Circle members.

What do you love most about working with clients?

I like making a connection with our clients, listening to their ideas and feedback, and using this to make sure they are really happy with what we are working on for them, whether that be a new website build, a new webpage, creating online forms, or any other technical job.

What has been your favourite moment so far working in the O&G team?

There have been lots of wonderful moments so far. Highlights definitely include winning Best Newcomer in March 2020 and Star of The Year in December 2020. I love my job and the O&G team, I am really lucky to be a part of it. Another highlight for me is getting to work closely with our Inner Circle members. I really enjoy managing the campaigns and being the point of contact between our members and the O&G team.

Tell us a random fact about you in a short sentence - keep it clean ;)

I used to teach Forensic Science and Psychology.

If you could travel anywhere in the world for free, where would you go?

The Maldives or Iceland depending on if I was in the mood for sun or snow.

GerriebeeDigital Assistant

Describe your role with Orange & Gray in 25 words or less

I do administrative and technical tasks.

What do you love most about working with clients?

Helping them achieve their business goals. I love the fact that I am a part of their success even in a small way.

What has been your favourite moment so far working in the O&G team?

The work culture is superb! First time meeting the team, everyone is so friendly even The Boss gave me a warm welcome. I know right there and then I am going to love collaborating with them.

Tell us a random fact about you in a short sentence

I love travelling.

If you could travel anywhere in the world for free, where would you go?

Anywhere where I can see the northern lights.

JodieGraphic Designer

Describe your role with Orange & Gray in 25 words or less

I design logos, printed materials, online social assets and websites adding consistency across everything as well as ensuring the graphic design looks professional and engaging.

What do you love most about working with clients?

I love helping to bring the clients' visions to life and exceeding their expectations.

What has been your favourite moment so far working in the O&G team?

I have really enjoyed seeing how O&G have grown over the time I have worked with them and the difference they have made to businesses

Tell us a random fact about you in a short sentence - keep it clean ;)

I'm a bit clumsy, I even managed to break my wrist snowboarding on the first run 5 minutes into my holiday... Surely a record!

If you could travel anywhere in the world for free, where would you go?

I would love to go back to Hawaii and see all the Islands!

JonnyWebsite Developer

Describe your role with Orange & Gray in 25 words or less

I am working as Web developer.

What do you love most about working with clients?

Building attractive websites for clients as according to requirements.

What has been your favorite moment so far working in the O&G team?I

It was a great experience talking with Scott. He is very nice and very supportive.

Tell us a random fact about you in a short sentence

I am little bit frugal

If you could travel anywhere in the world for free, where would you go?

I would like to go Maldives once.

KathrynWriter

Describe your role with Orange & Gray in 25 words or less

Editing, proofreading & copywriting, with a special eye for ensuring anything is not too UK-ish!

What do you love most about working with clients?

Witnessing the life-changing results their services provide.

What has been your favourite moment so far working in the O&G team?

It's hard to say. Everyone is so lovely and a joy to work with. So much so that "work" doesn't feel like work but something special to be a part of.

Tell us a random fact about you in a short sentence - keep it clean ;)

If you love cats and hot chocolate, then we'll be friends for life!

If you could travel anywhere in the world for free, where would you go?

On an Alaskan cruise

KerrinContent Executive

Describe your role with Orange & Gray in 25 words or less

I keep the client's content consumable. Using insights, ideas, and strategies to keep their socials, newsletters and blogs fresh, flavourful, and flowing.

What do you love most about working with clients?

Using their unique stories, experiences and insights to shape and create engaging and targeted content.

What has been your favourite moment so far working in the O&G team?

Seeing the team go from strength to strength as we develop and grow alongside our clients.

Tell us a random fact about you in a short sentence - keep it clean ;)

I'm a half & half South African-Brit who speaks Norwegian, because hvorfor ikke?

If you could travel anywhere in the world for free, where would you go?

I'd love to visit the Serengeti in Tanzania

LaurenCopywriter

Describe your role with Orange & Gray in 25 words or less

I write engaging blog posts that are full of clients' unique personalities.

What do you love most about working with clients?

I love the opportunity to learn more about their field and opinions as physicians.

What has been your favourite moment so far working in the O&G team?

I've loved getting the opportunity to write for so many interesting clients.

Tell us a random fact about you in a short sentence - keep it clean ;)

I'm also a graphic designer and love creating digital art.

If you could travel anywhere in the world for free, where would you go?

I would love to visit Korea!

LucyCopywriter

Describe your role with Orange & Gray in 25 words or less

Marketing Strategist - Conjurer of Content!

What do you love most about working with clients?

There's always a fun and effective way to get our client's message across, and rest assured the Conjurer of Creative Content will surely find and implement it :D

What has been your favourite moment so far working in the O&G team?

Seeing how the team truly support each other.

Tell us a random fact about you in a short sentence - keep it clean ;)

I studied English Literature at Georgia State Uni in Atlanta... #isntitironic

If you could travel anywhere in the world for free, where would you go?

Norway

ManpreetWebsite Developer

Describe your role with Orange & Gray in 25 words or less

I am a Web developer, making sure that client websites function correctly and reliably.

What do you love most about working with clients?

I love using my creativity to build and style their websites.

What has been your favourite moment so far working in the O&G team?

All moments are my favourite. I am enjoying every moment with O&G but I want to share one moment that, during the COVID-19 when Clive Margetts ( The Boss ) organized a meeting with all team members and gave us motivation to fight with that along with work assurance.

Tell us a random fact about you in a short sentence - keep it clean ;)

I believe in humanity first, country second and religion at last.

If you could travel anywhere in the world for free, where would you go?

I want to go Paris once in my life.

MeganCopywriter and Marketing Assistant

Describe your role with Orange & Gray in 25 words or less

My role involves driving the monthly newsletters and writing engaging copy for our clients - ensuring my words are both sensitive and impactful.

What do you love most about working with clients?

Building up a relationship with the clients and getting to know the personalities behind them is my favourite part as it allows me to create something unique that we're both proud of.

What has been your favourite moment so far working in the O&G team?

It's really fantastic to see the whole team working together on the 2021 Planning Meeting call. It shows how much collective ideas and team work can make a difference.

Tell us a random fact about you in a short sentence - keep it clean ;)

No one in my family knows how to pronounce my last name - we all say it differently!

If you could travel anywhere in the world for free, where would you go?

India - the country fascinates me and it's one place that's always been on my bucket list.

MikeMarketing Executive

Describe your role with Orange & Gray in 25 words or less

Marketing, Design and Content Creation

What do you love most about working with clients?

Bringing their ideas to life.

What has been your favourite moment so far working in the O&G team?

Creating stunning content and seeing results

Tell us a random fact about you in a short sentence - keep it clean ;)

I play 4 musical instruments!

If you could travel anywhere in the world for free, where would you go?

Rent a camper and drive across the US :)

NathanTechnical Advisor

Describe your role with Orange & Gray in 25 words or less

Helping with all things technical, including creating the Inner Circle members area

What do you love most about working with clients?

Seeing the results they're getting from our marketing campaigns!

What has been your favourite moment so far working in the O&G team?

After much hard work and a huge team effort, the launch of the Inner Circle members area was hugely rewarding.

Tell us a random fact about you in a short sentence - keep it clean ;)

My eyes changed colour from brown to green in my teens

If you could travel anywhere in the world for free, where would you go?

The Amazon, but maybe in some kind of pod, protected from anything too bitey.

Oli LukeCo-Founder

Describe your role with Orange & Gray in 25 words or less

I drive the marketing strategy on behalf of 'Inner Circle' members and develop cutting-edge campaigns that see them lead the industry

What do you love most about working with clients?

Helping them to understand what modern marketing really is, and helping them to dispel the "silver bullet" myths

What has been your favourite moment so far working in the O&G team?

It's spending time with members, although the challenges of the pandemic have restricted travel, my fondest memories are being in clients' offices, understanding the inner workings of their businesses, and bringing new ideas

Tell us a random fact about you in a short sentence - keep it clean ;)

I fractured my skull when I was 14 trying to impress some girls at school. It didn't work, and resulted in two months in hospital. Not my proudest moment.

If you could travel anywhere in the world for free, where would you go?

I really fancy Rio de Janeiro

PaulWebsite Developer

Describe your role with Orange & Gray in 25 words or less

I am a Web Developer, helping to build, debug and fix websites

What do you love most about working with clients?

I know it's a bit of a cliche to say it's because every one is different, but that's really what it is. Dealing with different people who all bring different approaches keeps everything fresh and exciting

What has been your favourite moment so far working in the O&G team?

Receiving my first task as part of the team. It was exciting and terrifying in equal measure!

Tell us a random fact about you in a short sentence - keep it clean ;)

I have appeared on backing vocals for folk legend Pete Seeger

If you could travel anywhere in the world for free, where would you go?

The Maldives

Phil M JonesCo-Founder

Describe your role with Orange & Gray in 25 words or less

Building a vision for the industry, the amazing people we partner with and the entire O&G team that creates sustainable and profitable growth.

What do you love most about working with clients?

I love that these are real people, with amazing stories and skills and together we can create 2+2 =5

What has been your favourite moment so far working in the O&G team?

The pride of helping many who we partner with THRIVE through the challenges of 2020

Tell us a random fact about you in a short sentence - keep it clean ;)

One day I will find the time to learn to play a musical instrument

If you could travel anywhere in the world for free, where would you go?

Still looking to find a paid gig in Antarctica!!

SallyCopywriter

Describe your role with Orange & Gray in 25 words or less

I write articles and newsletters for our clients.

What do you love most about working with clients?

I like seeing how much they care about helping their patients.

What has been your favourite moment so far working in the O&G team?

The warm welcome.

Tell us a random fact about you in a short sentence - keep it clean ;)

We won the lottery visa and emigrated from Ireland to Texas in the '90s.

If you could travel anywhere in the world for free, where would you go?

New Zealand

SamairaContent Manager

Describe your role with Orange & Gray in 25 words or less

I manage the process involved in ensuring the monthly content is delivered each month including newsletters, blogs and social media.

What do you love most about working with clients?

Their knowledge and expertise in their area. Also, I like hearing about how their lifestyles differ from ours in the UK.

What has been your favourite moment so far working in the O&G team?

I really enjoyed our team trip to Orlando to attend a talk by Phil and meet some of our potential future clients. It gave insight into the current status of the hearing industry and what we at Orange & Gray can do to help support and grow our clients' businesses.

Tell us a random fact about you in a short sentence - keep it clean ;)

I have a huge documentation of my dreams which I analyse in my spare time.

If you could travel anywhere in the world for free, where would you go?

Japan - I would love to see Mount Fuji and experience the real life Mario Kart in Tokyo!

ScottTechnical Support Officer

Describe your role with Orange & Gray in 25 words or less

Servers, websites, security. If it's written in code and it stops working, that's where you'll find me with tools in hand.

What do you love most about working with clients?

Helping! There's nothing better than seeing a client moving onward and upward. If I can make that transition smoother for the client, then I can leave my desk happy.

What has been your favourite moment so far working in the O&G team?

Working with incredible people is always a bonus! However, getting my hands dirty poking the websites and servers, suggesting improvements is always fun.

Tell us a random fact about you in a short sentence - keep it clean ;)

I had lived in 4 different countries by the age of 16.

If you could travel anywhere in the world for free, where would you go?

Hobbiton Village - New Zealand

SophieSocial Media Executive

Describe your role with Orange & Gray in 25 words or less

I'm a Social Media Executive, creating content that puts clients in front of existing and prospective clients on a regular basis

What do you love most about working with clients?

I love getting to know interesting things about the people we provide content for day in and day out.

What has been your favourite moment so far working in the O&G team?

It's great when we can all get together! It's not happened much due to the current circumstances but it's good fun when we do!

Tell us a random fact about you in a short sentence - keep it clean ;)

I lived in Australia for a year when I was 18.

If you could travel anywhere in the world for free, where would you go?

New York or Las Vegas!