Ticket Purchase and Confirmation

o   Tickets are non-transferable unless pre-approved in writing by Orange & Gray.

o   If paying via a payment plan:

o   You agree to your card being charged monthly.

o   You agree to complete all instalments per the schedule set at checkout.

o   If instalments are missed, reversed, or declined, you will be contacted to remedy this, failing which your ticket may be suspended or cancelled without refund.

Cancellations and Refunds

o   More than 90 days out: Cancellations requested over 90 days before the event will be refunded (less any processing fees).

o   Within 90 days: Cancellations made within 90 days of the event start date are non-refundable, regardless of reason.

o   Refunds are not available for partially completed payment plans or failure to attend.

o   Ticket transfer requests should be made before the 90-day window and are subject to approval.

Code of Conduct

o   All attendees are expected to act respectfully and professionally.

o   We reserve the right to remove any attendee for misconduct, harassment, or violation of any laws or event policies without refund.

Communication Acknowledgement

o   You agree to receive essential updated about the event via the email address provided at checkout.

o   Any amendments or updates to the event details will be communicated with you in a timely fashion to your designated email address.

Liability

o   Orange & Gray accepts no responsibility for personal injury, property damage, or loss during the event.

o   You are responsible for your own travel, accommodation, and travel/health insurance.

Force Majeure

o   Neither party is liable for non-performance caused by unforeseen events beyond reasonable control (e.g., natural disasters, illness outbreaks, travel restrictions).

o   In the event of force majeure, the amount paid for the event will be credited for a future event.

Governing Law

o   As a UK-registered business, these terms are governed by the laws of England and Wales.

o   Any disputes shall be resolved under UK jurisdiction, regardless of the events location.

Event Cancellation

o   Should we need to cancel the event due to reasons out of our control, you will receive a full refund of your ticket price or credit towards a reorganised event.

o   We are not responsible for other expenses such as flights, hotels, or insurance.